Our Team
The experienced professionals behind Roseheart Healthcare
a team of exceptional people.
Behind every great care organisation is a team of exceptional people. At Roseheart Healthcare, our team includes registered nurses and experienced care workers, all selected with the utmost care and rigour. Our nursing team is led clinically by Sarah Collins, ensuring that clinical oversight and expertise runs through every aspect of the care we provide. Every member of our team undergoes a thorough recruitment process, including enhanced DBS checks and comprehensive reference screening, to ensure that only the most committed and trustworthy individuals are welcomed into our clients homes.
Once in post, our care workers and nurses are trained to the highest standards personally overseen by Sharon Harris and Sarah Collins. From core care skills and safeguarding to specialist palliative care, end-of-life support and dementia awareness, every member of our team receives the knowledge, support and supervision they need to deliver truly outstanding care. Our palliative care training is shaped by Sarah’s extensive clinical background, ensuring that when it matters most, our whole team is equipped to care for clients and their families with the skill, sensitivity and compassion they deserve.
Our approach to staff development is not a one-off exercise — it is ongoing. Regular spot checks, competency assessments and one-to-one supervisions ensure that every care worker continues to grow and that the standard of care our clients receive remains consistently excellent. It is this culture of continuous improvement, shaped by leadership with a proven CQC Outstanding track record, that drives everything we do at Roseheart. We are committed to delivering care to Outstanding standards and look forward to demonstrating this at our first CQC inspection.
Sharon Harris Registered Manager
Sharon Harris joined Roseheart Healthcare bringing with her over 30 years of hands-on experience in home care. Beginning her journey as a care worker, Sharon developed a profound understanding of what truly exceptional care looks and feels like — from the ground up. Over the years she progressed into care coordination and senior management, spending the last 15 years leading and developing high-quality home care services.
Sharon’s commitment to outstanding care has been formally recognised by the Care Quality Commission, whose inspectors awarded her previous service an Outstanding rating — the highest achievable — with particular commendation for the exceptional level of caring and responsiveness delivered to clients and their families.
At Roseheart, Sharon sets the tone for everything — a culture where clients are genuinely known, valued and empowered, and where families can place their trust with complete confidence.
Sarah Collins Nurse & Clinical Lead
Sarah Collins brings over 17 years of specialist palliative and end-of-life care experience to the Roseheart team, trained to degree level through Sue Ryder Hospice Care. A former NHS Ward Sister and community hospice senior nurse, Sarah has spent her career ensuring that people facing the most profound moments of their lives receive care that is compassionate, dignified and clinically excellent.
Sarah has been commended by an NHS Director of Services for the quality standards she implemented in end-of-life care, and her work supporting a terminal patient to enjoy a final holiday was recognised as a finalist in the Palliative Care Awards. Most recently, Sarah served as a Band 6 Senior Nurse with Great Oaks Hospice at Home, leading complex palliative assessments, symptom management and multi-disciplinary working across community settings.
At Roseheart, Sarah provides the clinical leadership and oversight that ensures every care package is safe, evidence-based and deeply person-centred — giving clients and families the reassurance that expert nursing knowledge underpins every aspect of their care.
Kelly Chapman Care Coordinator
Kelly Chapman’s career in care is a story of dedication, growth and an unwavering commitment to the people she supports. Starting out as a Healthcare Assistant, Kelly built her expertise from the frontline — understanding firsthand what clients need and what excellent care delivery truly requires. She went on to become a Field Care Supervisor, mentoring and supporting care staff in the field, before stepping into her current role as Care Coordinator at Roseheart Healthcare.
With over 21 years of experience behind her and a highly trained team of senior care workers and healthcare assistants working alongside her, Kelly brings both the operational expertise and the human understanding to ensure every client receives consistent, well-coordinated and genuinely responsive care.
Her journey through every level of home care means nothing is lost in translation — Kelly knows this work inside out, and that knowledge makes a real difference to every client and family Roseheart serves.